Track Chairs
Professor Marie Griffiths, University of Salford, UK
Dr Maria Kutar, University of Salford, UK

Track description
Information Systems (IS) are now integral to society and organisations, and we continue to see new types emerging which have major impacts, and which challenge our understanding (Faraj 2018; Fenton et al 2025). The interplay between IS and society extends beyond organisations (Baskerville et al 2020), with influences on communications, government, education and labour.

Understanding the influences and role of IS in organisations and society is central to being able to harness these increasingly intelligent digital technologies to make the world a better place. We welcome submissions from any theoretical and methodological perspective which address the relationship between IS and organisations or society.

We also encourage contributions that explore the ‘digitalisation of everything’ the growing embeddedness of IS in everyday life, from how we eat and shop to how we care and connect. This includes the algorithmic mediation of food delivery platforms, the rise of domestic technologies, and the shifting digital landscapes of family life (Livingstone et al 2018). Digital technologies increasingly shape not only how families organise daily life but also how intimacy, parenting, and household are negotiated (Ames, 2016). These micro-level shifts are key to understanding the wider societal impacts of IS.

Track areas include but are not limited to:
Organisations Work and Labour:

  • Digital leadership (leadership in tech-driven change and hybrid work environments).
  • AI and new working practices (from co-bots to decision support to creativity tools).
  • The gig economy and digital labour platforms (precarity, algorithmic management, worker autonomy).
  • Temporalities of digital work (always-on culture, time-shifting, and digital burnout).
  • The surveillance society and algorithmic governance (automated decisions, predictive systems, and social sorting).
  • Challenges of digital technologies (ethics, personal data, surveillance, technostress and information overload).

Digital Society and Everyday Life:

  • Digital life in families and households (impacts of digital systems on parenting, caregiving, and family communication).
  • Digitisation and the changing nature of everyday activities (from food delivery and travel to education and healthcare).
  • Smart home technologies and domestic life (automation, convenience, privacy, and control in the home).
  • The impact of AI on work, home and play (blurring boundaries across places and AI’s pervasive role).

References
Ames, M. G. (2016). “Smart” parenting in the Internet of Things: Reproducing privilege through digital domestic technologies. Information, Communication & Society, 19(7), 1–15.

Baskerville, R., Myers, M. D., & Yoo, Y. (2020). Digital First: The Ontological Reversal and New Challenges for Information Systems Research. MIS Quarterly, 44(2), 509–523.

Carsten Stahl, B., Brooks, L., Hatzakis, T., Santiago, N., & Wright, D. (2023). Exploring ethics and human rights in artificial intelligence – a Delphi study. Technological Forecasting and Social Change, 191.

Faraj, S., Pachidi, S., & Sayegh, K. (2018). Working and organizing in the age of the learning algorithm. Information and Organization, 28(1), 62–70.

Fenton, A., Fletcher, G., Griffiths, M. Heinze, A. Cruz, A. (2025). Strategic Digital Transformation: a results-driven approach (2nd ed.). Routledge.

Kayas, O. (2023). Workplace surveillance: A systematic review, integrative framework, and research agenda. Journal of Business Research, 168, 114–212.

Livingstone, S., Blum-Ross, A., Pavlick, J., & Ólafsson, K. (2018). In the Digital Home, How Do Parents Support Their Children and Who Supports Them? London: London School of Economics and Political Science.

Lyon, D. (2018). The Culture of Surveillance: Watching as a Way of Life. Polity Press.

Newell, S., & Marabelli, M. (2015). Strategic opportunities (and challenges) of algorithmic decision-making: A call for action on the long-term societal effects of ‘datification’. Journal of Strategic Information Systems, 24(1), 3–14.

Vial, G. (2019). Understanding digital transformation: A review and a research agenda. Journal of Strategic Information Systems, 28(2), 118–144.